Chat Agents

Every channel. One agent. Zero ghosted DMs.

Web widget, SMS, WhatsApp, Facebook Messenger, Instagram DMs — your agent works every channel your customers actually use. Connected to your CRM, calendar, and store. Never sleeps. Never asks for a raise.

Build your agent → See it in action
5 channels included Live in 5 minutes No prompt engineering
01 — Channels

Five channels. One inbox.

Customers don't pick one channel — they bounce between them. Your agent lives on all of them and remembers the conversation no matter where it happens.

Web Widget
Embed Anywhere
SMS
Twilio
WhatsApp
Twilio Business
FB Messenger
Meta API
Instagram DMs
Meta API
02 — In action

It doesn't just chat. It closes.

Your agent reads context. Pulls inventory. Books appointments. Sends payment links. Routes to the right person when something falls outside its lane. The customer feels handled — because they are.

  • Recognizes returning customers across channels
  • Books, reschedules, and cancels appointments
  • Sends Stripe payment links inside the chat
  • Hands off to a human when it should
Build your agent →
Instagram DM @sarah.builds
"Hey! Do you do balayage? My usual girl moved out of state 😭"
"Yes! We've got three stylists trained on balayage. Sarah is our specialist — she has Thursday at 1pm or Saturday at 11am open this week. Either work?"
"Saturday 11am please. How much?"
"Balayage starts at $185 with toner included. I can lock in Saturday now and send you a deposit link to confirm — sound good?"
Stripe payment link sent
"Done! See you Saturday 🤍"
Calendar booked · Confirmation SMS sent
03 — Real actions, not chat-only

It does the things you'd actually do.

Most chatbots can talk but can't act. Swiftly's chat agents are wired into your tools — every conversation can end in a real outcome, not just an email forwarded to your inbox.

/01 Booking

Books appointments

Connects to GoHighLevel, Calendly, Google Calendar, or Zoho Bookings. The customer gets the slot, you get the calendar invite, the agent sends the reminder.

/02 Payments

Sends payment links

Stripe-powered links generated mid-conversation. Deposit, full payment, recurring — the agent picks the right one based on what the customer is buying.

/03 Order Lookup

Checks order status

Connected to Shopify. "Where's my order?" gets answered instantly with shipping status, tracking number, and ETA — without a human ever opening the inbox.

/04 CRM Logging

Updates your CRM

Every conversation logs to HubSpot or GoHighLevel. New lead? Tagged automatically. Existing contact? Notes added to their record.

/05 Handoff

Transfers to a human

When it's out of its depth or a high-value lead requests it — instant handoff to your team via SMS, email, or a Slack ping.

/06 Follow-up

Triggers sequences

Conversation went cold? Agent fires a follow-up at 24 hours. Still no reply? Another at 72. You set the cadence, the agent works it.

/ Multi-channel routing

Customer messages across channels. One conversation thread.

Customer

Web → SMS → IG

Swiftly Agent

One brain · all channels

Outcome

Booking · Payment · CRM

Stop ghosting your DMs. Hire your agent.

Build your first chat agent in five minutes. Five channels included. Free to start.

Start free →